valid driver license for the additional driver and details should be included in the Newanjith Rent-A-Car contract. Both driver license and the passport required for international customers.
Free offer for our clients, Newanjith Rent-A-Car can assist the non-resident renter, who does not have a Sri Lankan Driving license to obtain a temporary license from the Department of Motor Traffic (DMT) for the course of the stay in Sri Lanka. You have to pay only DMT charges.
Newanjith Rent-A-Car will include this service free of charge to clients who rent a vehicle from us for a minimum period of two weeks. When this condition is not met, a charge of USD 20.00 is applicable per temporary license issued.
The DMT is open daily Monday – Friday (except on public holidays) from 9.00 am – 2.00 pm. A copy of the International driving license and photocopy of your passport must be furnished along with the application form. This temporary license is valid for a period of three months from the date of issue.
Can I rent a car with an International license?
Yes of course.
Newanjith Rent-A-Car just needs a valid International driving license and you must include your present passport copy with your license.
What do I need to bring with me to the counter or Air port, when I pick up the car?
You need to bring the reservation copy of Newanjith Rent-A-Car email, which was emailed to you when reservation was made. Copy of driver license and the passport.
What kind of vehicle documents will I receive when I collect the vehicle?
In Sri Lanka the only rental vehicle documents (Vehicle insurance & Vehicle license) that you will receive at that time the vehicle is picked up will be rental agreement contract. The Nawanjith Rent - A- Car agreement is the only document you will need, and all necessary information pertaining to the vehicle’s license, which you may need to present to the local authorities if requested, will be included in the rental agreement.
What should I do if I have an accident or a vehicle break down?
In the event of an accident the Hirer must have to inform to us, Newanjith Rent- A- Car Hotline +94 71 4402885 immediately. And an accident informs the nearest police station and obtains a copy of full statement before returning the vehicle to Newanjith Rent-A-Car. The hirer is responsible for all accident repairs not covered under Insurance Irrespective of whose fault it may be. The costs for accident repairs will be assessed and deducted from hirer’s security bond**. If the damages exceed the value of the security bond an insurance claim will be made.
**A Security bond is a refundable deposit that is used as a form of protection by Newanjith – Rent - A –Car whilst you are renting a vehicle.
Newanjith Rent-A-Car undertaking repairs that could be carried out by experienced automobile engineers.
Newanjith Rent –A-Car will carry out all repairs. Also in an event where Newanjith Rent-A-Car assistance in not possible the Hirer could carry out the repair (minor only) at a garage convenient to him/her following operator’s approval. (Newanjith Rent-A-Car Hot line +94 71 4402885) Any such costs will be refunded to the Hirer upon submission of original costs bills.
How can I guarantee the make and model of the car I book on your website?
Newanjith Rent-A-Car maintains a large fleet of vehicles in Sri Lanka. So it is 100% guaranteed you will get exactly the same vehicle you book on our website. Newanjith Rent-A-Car prime concern is been in offering a safe and comfortable ride something which we have never failed in offering to Newanjith Rent-A-Car customers.
Do I need to pay a deposit when I make the reservation?
Yes. You need to pay 20% of your total fee into one of the accounts listed in Newanjith Rent-A-Car website. Reservation would not be confirmed until Newanjith Rent-A-Car receives the payment.
How can I change or cancel my reservation?
You can use Newanjith Rent-A-Car hotline +94 714402885 or Newanjith Rent-A-Car website to change or cancel reservations. Please note that cancellations and changes should be done 7 days prior to the pickup date of the vehicle. If a cancellation is done after that a deposit fee will not be refunded.
How do I extend my rental period and will it change my rate?
Yes. You can extend your rented vehicle, but you have to inform Newanjith Rent-A-Car to before seven days prior to the return date of the vehicle. If your rented vehicle is not booked for someone else, hirer can continue to same vehicle. However if the said vehicle is not available a replacement vehicle can be provided.
A fresh agreement has to be signed for an extended period of daily rental will be charged.
Do I need to clean the vehicle before I return it?
Yes. Otherwise Rs.650/- or USD 5.00 will be charged for cleaning.
If I rent a vehicle with driver option, do I have to bear driver’s expenses such as driver meals, accommodation?
Yes, you will be charged additional Rs.1,000/- per day unless the hirer provides such facilities.
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